Smarter Repair

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JLR Retailers & Staff

This button is for authorised and franchised repairers who have a DSL-ID or CDS-ID.

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Welcome to TOPIx. Registered users are able to purchase subscriptions for technical information such as Workshop Manuals, Electrical Diagrams, Technical Bulletins, and Diagnostic Release Notes. If you are an existing user please select login.

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Please note that owner's information for all vehicles is available to view free of charge on the Jaguar Owner Handbook and Land Rover Owner Handbook websites.

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TOPIx New Feature Training Videos

<p>Please find below the links to training videos showcasing the new TOPIx features &ndash;</p> <p><b><b>TOPIx Companion App &ndash; Global Launch Announcement</b></b></p> <p>We are pleased to confirm that the <b><b>TOPIx Companion App</b></b>, is now available on both Apple and Android devices.</p> <p>Download on the Apple App Store - <a href="https://apps.apple.com/us/app/jlr-topix/id6741682139">Apple TOPIx Companion App</a></p> <p>Get it on the Google Play Store - <a href="https://play.google.com/store/apps/details?id=com.futureworkshops.topix">Android TOPIx Companion App</a></p> <p>&nbsp;</p> <p><b><b>Allow tests to be ran at repair plan step and consequential damage step to open up suppressed components </b></b></p> <p>We have enhanced the workflow to allow technicians to run required diagnostic tests directly during the&nbsp;<b><b>Repair Plan and Consequential Damage</b></b>&nbsp;step. Enabling test execution at this stage unlocks suppressed components, making sure all valid items can be added without restarting the workflow.</p> <p><a href="https://content.lms.jlrexcellence.com/Public/Videos/f81f0468-d7ec-464f-968f-2fd1a3bc9f7d.mp4">Run tests and Repair and Consequential Damage Steps - Training Video</a></p> <p>&nbsp;</p> <p><b><b>New Technical Assistance Process &ndash; Future Updates</b></b></p> <p>JLR is evolving the Technical Assistance (TA) process to improve Right First-Time, on-time repairs, and the overall customer experience.</p> <p>TA is now being integrated with TOPIx Workflow (Vehicles post-17MY), introducing a more automated and efficient way of working that reduces administration and improves workshop productivity.<b>&nbsp;</b></p> <p><a href="https://topix.jaguar.jlrext.com/topix/content/document/view?id=1821633">New Technical Assistance Process - Future Updates</a></p> <p>&nbsp;</p> <p><b><b>Launch of the new Diagnostic Questionnaire</b></b></p> <p>The new Diagnostic Questionnaire has now been launched globally within TOPIx. Click on the link below to view the user guide instructions.</p> <p><a href="https://topix.landrover.jlrext.com/topix/content/document/view?id=1695749&amp;groupId=4132#G4780810!G4780809!0!4">Diagnostic Questionnaire user guide</a></p> <p>&nbsp;</p> <p><b><b>Job Card Creation for Fault and Breakdown workflow (Currently on Pilot) &ndash;&nbsp;</b></b></p> <p>Introducing a smarter, more streamlined way to manage Fault and Breakdown workflows. With our new Job Card Creation feature, a Job Card will be generated automatically as soon as a vehicle arrives and the first workflow begins. Every workflow triggered during that same visit will be grouped under a single Job Card.</p> <p><a href="https://content.lms.jlrexcellence.com/Public/Videos/30fa548f-c4fc-4f13-a1ad-a464a3e64a1e.mp4">Job Card Creation for Fault and Breakdown Workflow</a></p> <p>&nbsp;</p>